Commercial units in Non-commercial Applications:

Please note that Garland Commercial Industries / Garland Commercial Ranges Ltd. [hereinafter known as Garland] does not recommend or authorize the use of any Garland, U.S. Range or SunFire branded products (“Garland Products”) in any non-commercial application, including but not limited to residential use (“Non-commercial Applications”). Garland will provide neither warranty protection nor service of any kind for any Garland Products where used in Non-commercial Applications.

The use or installation of Garland Products in Non-commercial Applications renders all warranties, express or implied, null and void. This includes any responsibility for damage, costs and legal actions resulting from the use or installation of any Garland Products in any non-commercial setting.

In certain cases, use or installation of any commercial unit in a Non-commercial Application may also violate local building codes, safety standards, fire regulations and insurance coverage.

In the event that Garland Product is installed in a Non-commercial Application, Garland is not and will not be responsible for any of the following:
  • New product warranty provisions as detailed in appropriate warranty documents. The standard warranty is immediately null and void. Technical advice or support.
  • Provision of warranty or any form of after market service and/or parts.
  • The supply of any additional technical or service related materials that would aid and abet the installation, use, service or repair of a Garland Product in such an application.
Garland does not allow or authorize any of its authorized service agents, or their sub-agents to install a Garland Product in a Non-commercial Application. Authorized parts dealers and sub-agents are not authorized to sell or make available parts to any party who may have a Garland Product in a Non-commercial Application.

Garland will not make any exceptions or waivers under this policy. This policy applies to all parties associated with the sales, service, maintenance and parts distribution or redistribution for Garland.

Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree

Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service:

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