Garland Canada STAR Certification demonstrates the Garland Canada commitment to customer satisfaction before, during and after the sale.

Standards

You bought the best, keep it that way! Garland Canada STAR Certification was developed to deliver customer satisfaction before, during and after the sale. It's your assurance that you will receive the highest standard of service from highly trained technicians who understand your equipment and will fix it right the first time. Garland Canada and our operating companies believe availability and easy access to high-quality, original equipment manufacturer (OEM) parts are key requirements for maintaining operational performance and equipment life. We support an open parts distribution philosophy, providing a local, professional and trained network for getting OEM parts into the marketplace fast, conveniently and affordably. When you need service or parts, we're committed to helping you return to efficient, profitable operations immediately

• Guaranteed to fit and work right the first time
• Protect the warranty of the equipment, not just the part
• Safety first - Use original parts

Training

Trained and equipped - ready and able. Nothing can replace good training. In addition to being good, the training must be current. To stay certified, STAR service agencies and technicians alike constantly update their skills to stay up to date on the latest equipment - and the best way to look after it.

Garland Canada STAR training means:

• Faster more reliable fixes
• Up to date skills that you can count on
• Fixed right the first time

  Authorized

  Authorized to ensure your satisfaction. There are no shortcuts to Garland Canada STAR certification. Every technician and service agency earns their STAR through authorization received from each of the Garland Canada operating companies. And because we audit this certification every year, you're assured that it is up to date and earned on the latest equipment and repair techniques. An Garland Canada STAR certified agency is a virtual extension of the factory itself. Rest assured you are getting the best service for your equipment each and every time a STAR technician is on the job.

  Enodis authorization means:

  • Factory trained, factory authorized
  • Capable across our many leading brands
  • Yearly certification for your ease of mind
  • More than a philosophy - it's a promise

  Responsive

  Responsive - fixed in record time. Garland Canada STAR certified service agencies know that you have a business to run. When you need service or parts, they make it their priority to get you up and running fast. Garland Canada Star certified service agencies must meet a standard level of inventory on the most crucial parts for all of your equipment. In the rare case an obscure part isn't already on site, express shipping is available.

  Responsive includes:

  • Emergency response - we're on our way in 4 hours or less
  • We've got the parts - we'll fix it
  • Rare Parts? The plane is already on the runway
  • We've got you covered, 24/7